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Manage Clients

Creating a Client​

Step 1: Navigate to the Clients section​

Select an organization, then click Clients in the sidebar. Click New Client.

Step 2: Enter client details​

Fill in the required fields:

FieldRequiredDescription
NameYesThe client's display name.
LocationYesThe client's location.
Point of ContactYesPrimary contact name.
Point of Contact EmailYesPrimary contact email address.
OrganizationYesThe organization this client belongs to (pre-filled if creating from an org context).
DescriptionNoAdditional notes about the client.
Receive EmailsNoToggle to enable email notifications to client recipients.
Email RecipientsNoEmail addresses that receive project and finding notifications (visible when Receive Emails is enabled).
LogoNoUpload a client logo.

Create client modal

Email Recipients

Be careful when adding email addresses to the Email Recipients field. These addresses receive automated notifications for project status changes, finding updates, and form submissions. Verify addresses before saving.

Step 3: Click Create​

The client appears in the clients list. Click the row to open the client detail page.

Updating a Client​

Step 1: Open the client​

From the Clients list, click the client row.

Step 2: Navigate to Details​

Click the Details tab in the section navigation, or use the row action menu to edit.

Update client modal

Step 3: Update fields and save​

Modify the fields as needed and click Save.

You can also update a client from the Edit Client dialog accessible via the row action menu on the clients list.

Deleting a Client​

Step 1: Go to client Details​

Navigate to the client's Details tab.

Step 2: Click Delete​

A confirmation dialog warns that all projects, findings, assets, and integrations under this client will be permanently deleted.

Delete client confirmation

Step 3: Confirm​

Click Yes to permanently delete the client and all associated data.

danger

Deleting a client permanently removes all its projects, findings, assets, reports, forms, and integrations. This action cannot be undone.

Bulk Delete​

From the Clients list, select multiple clients using the checkboxes, then click the bulk delete button. Confirm in the dialog.

Delete multiple clients confirmation